+44 (0) 203 002 3750 Menu

Industry-leading Multicloud IT-as-a-Service solutions provider


Customer Overview

Industry: Healthcare
Location: Basel, Switzerland
Number of Employees: 118,700


  • Slow VM provisioning time
  • Complex provisioning process with dependencies on 3rd party and bespoke tools
  • Complex business process and approvals requiring manual intervention
  • Integration into ITSM, IPAM Backup, NOC and more
  • Processes lacking governance and standardisation
  • Provide automated IaaS and ultimately workplace services internally to the business


Solution implemented by Metsi through Agile development methodology in close partnership with the

  • Implementation of IaaS (UCS Director) for infrastructure automation
  • Addition of business facing front-end portal (PSC)
  • ITSM integration, orchestration and automation for full service delivery (CPO)
  • End-to-end process automated with integration into all 3rd party and bespoke internal solutions


  • Automated VM build process reduction: weeks to hours
  • User friendly ordering and tracking experience
  • Signification reduction in human error and delays
  • Cost savings through automation
  • Customer buy-in with long roadmap of services to be added

Get in touch

Are you interested in Metsi's solutions? Do you want more information about our offerings? Contact us today to schedule a meeting.

Contact Us


This website uses cookies to enhance your browsing experience... moregot it